If you are installing Splice and run into an error/issue there are a number of factors that could be causing this.
On Mac:
If you receive an error -4960 this is because of a corrupt .dmg file. Please delete the .dmg file you downloaded and download another installer directly from: https://splice.com/download
Make sure there are no network monitoring/anti-virus apps that would be blocking Splice from installing like Little Snitch, Avast, CCleaner, Bit Defender etc.....
On Windows:
Make sure there are no network monitoring/anti-virus apps that would be blocking Splice from installing like Norton, Windows Defender, McAfee, Avast, CCleaner, Bit Defender etc.....
Make sure you have these components installed:
Microsoft .NET Framework:
https://www.microsoft.com/en-us/download/details.aspx?id=30653
Java:
If you are still having issues installing take a screenshot of any errors and send it to support@splice.com
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