If you are attempting to subscribe or resubscribe to a plan, you may be met with a payment error message seen in the image examples below. This payment error signifies the user’s payment for the plan has been declined. If your payment has declined, we highly recommend that you contact your bank or card issuer first. If your credit card is linked to your PayPal, we suggest reaching out to your bank or credit card company before contacting PayPal.
Example of a Sounds declined payment:
Example of a Rent-to-Own declined payment:
After you've contacted your bank, you can update your payment method to reinitiate a payment attempt via the Splice Billing Page: https://www.splice.com/profile/billing