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    Why does RX 7/RX 8 Elements show up while I'm on the RX 7/RX 8 Standard Rent-to-Own plan?

    If you are opening up RX 7/RX 8 and seeing RX 7/RX 8 Elements, it could be an issue with the Rent-to-Own plan not being authorized. 

    You can switch your RX 7/RX 8 Elements version to Standard via the steps here: 

     

    Open the standalone version of RX 7/RX 8

    At the top menu, click RX 7/RX 8 > Preferences > Auth & Updates > Remove Authorization  

    Screen_Shot_2020-03-04_at_3.35.21_PM.png

    Then from the dropdown menu on this page, change it to "RX". 

    Restart RX 7/RX 8 with the Splice app open and you will be prompted to authorize again. 

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