Why Is My Software License Not Working?

If your Rent-to-Own software gives you any error messages or limits functionality, and your payments for your Rent-to-Own software are up-to-date, you could be experiencing an issue with verifying the Rent-to-Own license. These steps should resolve the issue:

1. Close out of the Splice Desktop App
2. Close your DAW
3. Relaunch Splice and log into the account with the active Rent-to-Own plan
4. Open your DAW and launch the software

If you are still having issues, please close your DAW and reinstall the software directly from the Apps & Plugins section of the Splice app. We also recommend you reinstall the Splice app. You can get the latest install here: https://splice.com/download

Log out of your account and log back in. This will generate a new license. Then relaunch your DAW and your plugin.

These troubleshooting steps apply to the following examples of specific software error messages:

Splice Plans Plugins

Serum

Arturia

Be sure to click Sync in Arturia Software Center if you are still having issues.

iZotope

Studio One

KORG

XLN Audio

Serato Sample

Output

Audiaire

KSHMR Essentials

d16