Why Is My Software License Not Working?
If your Rent-to-Own software gives you any error messages or limits functionality, and your payments for your Rent-to-Own software are up-to-date, you could be experiencing an issue with verifying the Rent-to-Own license. These steps should resolve the issue:
- Close out of the Splice Desktop App
- Close your DAW
- Relaunch Splice and log into the account with the active Rent-to-Own plan
- Open your DAW and launch the software
If you are still having issues, please close your DAW and reinstall the software directly from the Apps & Plugins section of the Splice app. We also recommend you reinstall the Splice app. You can get the latest install here: https://splice.com/download
Log out of your account and log back in. This will generate a new license. Then relaunch your DAW and your plugin.
These troubleshooting steps apply to the following examples of specific software error messages:
Splice Plans Plugins
Be sure to click Sync in Arturia Software Center if you are still having issues.
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