Skip to main content
Why is T-Racks 5 saying my license isn't valid?
Updated over 10 months ago

While you are on a Rent-to-Own plan, the Splice Desktop App needs to verify the T-Racks 5 software license once every few days.

In order to resolve this issue, please follow these troubleshooting steps in exact order:

  1. Close out of Splice

  2. Close your DAW

  3. Relaunch Splice and log into the account with the active Rent-to-Own plan

  4. Open your DAW and launch T-Racks 5

If you are still having issues, please again close your DAW and reinstall T-Racks 5 directly from the Splice app.

Again, please be sure you are following all of the steps in order.

image.png
Did this answer your question?