Why is T-Racks 5 Saying My License Isn't Valid?

While you are on a Rent-to-Own plan, the Splice Desktop App needs to verify the T-Racks 5 software license once every few days.

In order to resolve this issue, please follow these troubleshooting steps in exact order:

1. Close out of Splice
2. Close your DAW
3. Relaunch Splice and log into the account with the active Rent-to-Own plan
4. Open your DAW and launch T-Racks 5

If you are still having issues, please again close your DAW and reinstall T-Racks 5 directly from the Splice app.

• We also recommend you reinstall the Splice app. You can get the latest install here: https://splice.com/download

Again, please be sure you are following all of the steps in order. If you are still experiencing any issues, please contact us here.