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All CollectionsDesktop AppManaging Your Rent-to-Own Software In The Desktop App
Why do I need the desktop app open to use my Rent-to-Own software?
Why do I need the desktop app open to use my Rent-to-Own software?
Updated over a week ago

While you are on the Rent-to-Own plan, the desktop app needs to verify the software license once every few days. Please make sure you log into the Desktop App with the account that has the active Rent-to-Own subscription before opening your software.

If your Rent-to-Own software is expired or asking you to open the Splice Desktop App, please refer to this article for troubleshooting: Why Is My Software License Not Working?

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