*** If you are still renting your software and experiencing a licensing error, you could be having an issue with verifying the Rent-to-Own license. These steps should resolve the issue:
Close out of the Splice Desktop App
Close your DAW
Relaunch Splice and log into the account with the active Rent-to-Own plan
Open your DAW and launch the software
If you are still having issues, please close your DAW and reinstall the software directly from the Apps & Plugins section of the Splice app. We also recommend you reinstall the Splice app. You can get the latest install here: https://splice.com/download
Log out of your account and log back in. This will generate a new license. Then relaunch your DAW and your plugin.
*** If you have paid off your software, please refer to this guide: How Do I Activate my Rent-to-Own Lifetime License?
Additionally, if you're having issues installing your software, please click here.
These troubleshooting steps apply to the following examples of specific software error messages:
Splice Plans Plugins
Serum
Arturia
Be sure to click Sync in Arturia Software Center if you are still having issues.
iZotope
Studio One
KORG
XLN Audio
Serato Sample
Output
Audiaire
KSHMR Essentials
d16