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Learn how to access the Xfer Records account linked to your Serum Rent-to-Own plan, reset your password, and sign in using an Apple Private Relay email address.

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Learn how to view your Serum 2 activations, remove computers you no longer use, and manage the four-computer limit during your Rent-to-Own plan or after paying it off.

How many computers can I install Serum 2 on?

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Getting started with Splice

Splice plans - FAQ

Starting a new Splice subscription

Choosing a Splice plan

Finding sounds

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How do I download Splice samples?

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Where do Splice sounds download to?

Finding and downloading sounds

How do I add samples to my DAW?

How do I load Splice presets into my plugins?

Using sounds in the DAW

Billing and plans

How do I cancel my Splice Plan?

How do I pause my plan?

Where can I view and manage my subscriptions?

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Managing your subscriptions

What should I do if my payment is being declined?

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Does Splice offer gift cards?

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How do credits work?

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Credits

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I'm exempt from paying sales tax/VAT; where do I submit my exemption information?

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Splice for Students - educational discount

How do I sign up for the Splice plan offered through my college/university?

Student and education plans

Login and account management

Troubleshooting login errors

How to reset your Splice password

Why am I not receiving a password reset email?

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How many devices can I use Splice on?

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Account management

Splice apps and plugins

Splice Create

Getting started with Splice Create

Splice Create plans & pricing

Making music in Splice Create

Using Rheo

Splice desktop app

Desktop App common issues and troubleshooting

Desktop app installation

Downloading sounds in the desktop app

Managing Rent-to-Own software in the desktop app

Features and settings

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INSTRUMENT plans and information

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Splice Ableton Live integration

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Splice Pro Tools Integration

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Serum and Serum 2 by Xfer