What to do if you see "Install Splice" when Splice is already open

 Video Walkthrough:

Quit the Splice desktop client

• Open Preferences (Gear Icon)
• Select QUIT SPLICE
• Relaunch Splice and make sure you are signed into the same account as the website.

TROUBLESHOOTING:

If you are running into issues installing or using the Splice app, please refer to this article:
https://support.splice.com/hc/en-us/articles/115010255807-What-to-do-if-you-Receive-an-Installation-Error 

If you are still having issues after trying these steps, create a set of desktop logs and send them to support@splice.com Directions on how to do so can be found here: https://support.splice.com/hc/en-us/articles/202922446-What-do-I-do-if-the-client-is-giving-me-an-error-