"This product key requires an additional license that could not be found on this computer"

If you have finished paying for Studio One and receive this error, please click here.

If you are still renting Studio One, please make sure that you are signed into the Splice desktop client with an account that has a Studio One 5 Professional plan active before you open up your DAW to load Studio One 5 Professional. While you are on the Rent-to-Own plan, the client needs to verify Studio One 5 Professional once every few days.

To resolve this issue, please follow these troubleshooting steps in exact order:

1. Close out of Splice
2. Close Studio One
3. Relaunch Splice and log into the account with the active Studio One plan
4. Relaunch Studio One

If you are still having issues, please close Studio One again and reinstall Studio One directly from the Splice app.

We also recommend you reinstall the Splice app. You can get the latest install here: https://splice.com/download

Again, please ensure you follow all the steps in order.