Overview
We are aware that some Windows users are experiencing issues when attempting to launch the Splice app on Windows 10 and 11. Our team has identified a solution and implemented it in the beta build of Desktop v5.1.9.
Solution
To resolve this issue, please follow these steps:
Download and Install the Beta Version:
Click here to download the beta build of Desktop v5.1.9.
Run the installer and follow the on-screen instructions to complete the installation.
Important Notice:
Do not switch back to the stable version, as this may cause the issue to reappear.
By following these steps, you should be able to successfully launch the Splice app on your Windows 10 or 11 system. If you encounter any further issues, please reach out to our support team for assistance.