EU customers with a VAT exemption: please submit your Splice email address and VAT ID using this form: https://forms.gle/8Er9a21cgUSgcJsYA
The data you submit via this form will be used to process your invoices on a recurring basis, and to send to tax authorities to exempt you from VAT on our services. Your data will be processed in accordance with our privacy policy.
Our team will configure your account for VAT exemption upon successful validation of your VAT ID. Please allow up to 1 full billing cycle for the changes to go into effect.
If you are still being charged VAT after submitting your information and waiting 1 full billing cycle, please contact our support team using the blue chat widget in the bottom-right corner of our help center, as there may have been an issue with validating your VAT ID and/or Splice email address. You can also re-submit your information if there was an error in your original submission.
US customers with a sales tax exemption: please contact our support team using the blue chat widget in the bottom-right corner of our help center. We will get back to you about the form(s) required to apply tax exemption to your Splice account, which can vary depending on your organization type and state. Once we've received the required form(s), we will apply sales tax exemption to your account.