Once you've created a Splice account using one of these options, you won't be able to un-link your Splice account from Google/Apple/Facebook or change your email address without assistance from our support team.

You can contact our team using the blue messenger button in the bottom-right corner of our help center if you need to change your email address.

If you already have an existing Splice account/subscription, and you select one of the "continue with Google/Apple/Facebook" options on our log-in screen, please ensure that you use the same email address already linked to your Splice account.

If you attempt to log in via Google/Apple/Facebook with a different email address, you will create a brand new Splice account, and won't see your subscription, credits, Sounds, or plugins on the new account.

If you log in via Google/Apple/Facebook and don't see any of your credits/subscriptions, you have most likely created a brand new (second) Splice account. If this happens, please log out, verify the email address and username associated with your original Splice account, and then log in using those credentials to access your credits/subscriptions.

When signing up using an Apple ID, you'll see an option from Apple to "hide my email address." This will encrypt your Apple ID email address on our end, and the email address associated with your Splice account will look something like this: hkg9ejw2bn@privaterelay.appleid.com.

If you've selected the "hide my email address" option, and you need to reach out to our support team for any reason, keep in mind that we'll only be able to locate your Splice account using either the encrypted email address or your username.

The "Continue with Facebook" option will only work if a valid email address is associated with your Facebook account.

If you've signed up for Facebook without using an email address, you'll need to add one before you can sign up for Splice using a Facebook account.