What Should I Do When Serum Is Missing Folders?

You may encounter these error messages when using Serum:

Serum cannot find the Skins subfolder within Serum Presets folder

Alert - Could not find theTables subfolder.

Serum was unable to load a Noise, due to a missing file. Please try to restore the file to this location:

If you ever encounter these errors, please try these troubleshooting steps:

• Reinstall Serum directly from the Splice app.
• Reinstall the Splice app as well; you can get the latest install here: https://splice.com/download
• Make sure there are no anti-virus apps blocking the installer, there are known issues with anti-virus software blocking the Serum preset files. Find out more about Antivirus interference here.
• Install Serum to a location without any Unicode characters (any characters with special symbols like ñ, ø, î, é, 哦, etc.) in the file path.