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Troubleshooting your Splice x MPC Connection

Updated over a week ago

Troubleshooting your Splice x MPC Connection

Having trouble accessing your Splice files or Splice account on your AKAI MPC? Here are some common troubleshooting steps:

1.) Make sure your AKAI Firmware is up-to-date:

  • To update your firmware, visit Akai's page here. Choose your Akai hardware from the options below the banner, and then select Download on the product page. I believe you can also follow this tutorial for a step-by-step guide.

2.) Reset / Relink your MPC to your Splice account:

  • Open the Splice App in your MPC:

    • On your MPC ONE+, navigate to the Menu.

    • Find and tap on the Splice integration app.

  • Log Out of Splice:

    • Once inside the Splice app, you should see an option to manage your account.

    • Select Log Out or Disconnect to log out of your current Splice session.

  • Log Back In:

    • After logging out, return to the Splice app and select Log In.

    • Enter your Splice credentials (email and password).

    • Once logged in, try accessing your Splice account again.

  • Verify Connection:

    • After logging in, wait for the MPC to sync with your Splice account.

    • Check if the error message still appears.

    • If it does, can you please try connecting to a different WiFi network or a mobile hotspot

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