If you see “There’s an issue with the Splice Sounds Listener”, the Splice Sounds plugin cannot connect to the Splice Sounds Listener in your DAW.
Before troubleshooting, confirm that you have the latest version of the Splice Sounds plugin installed and that both Splice Sounds and Splice Sounds Listener are loaded in your project.
macOS
Quit your DAW.
Open System Settings.
Go to Privacy & Security.
If Local Network appears, open it and turn on access for your DAW.
Go to Network > Firewall.
If the firewall is on, click Options and set your DAW to Allow incoming connections.
Reopen your DAW and load both plugins again.
If your DAW is not listed under Local Network, reopen it and load both Splice Sounds and Splice Sounds Listener. Click Allow if macOS displays a Local Network prompt.
If your DAW is not listed in Firewall Options, click +, select it from your Applications folder, and allow incoming connections.
Windows
Quit your DAW.
Open Windows Security.
Go to Firewall & network protection > Allow an app through firewall.
Click Change settings.
Find your DAW and select Private.
Click OK, then reopen your DAW.
If your DAW is not listed, click Allow another app > Browse, select your DAW’s .exe file, and add it with Private access enabled.
Still seeing the message?
Restart your computer.
Temporarily disconnect any VPN.
Allow your DAW through any third-party antivirus or firewall software.
Remove and reload both Splice plugin instances in a new project.