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Why can't I subscribe?
Updated over a week ago

If you are attempting to subscribe or resubscribe to a Rent-to-Own plan, you might receive a payment error message seen in the image below. This payment error message means your payment method has been declined. If the payment has declined, please contact your bank or card issuer. If your credit card is linked to your PayPal, please reach out to your bank or credit card company before contacting PayPal.


After you've contacted your bank, you can update your payment method to reinitiate a payment attempt via the Splice Billing Page:

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