Please make sure that you are signed into the Splice desktop client with an account that has an active Serato Sample plan before you open up your DAW to load your plug-in. While you are on the Rent-to-Own plan, the client needs to verify the plugin once every few days.
In order to resolve this issue, please follow these troubleshooting steps in exact order:
- Close out of Splice
- Close your DAW
- Relaunch Splice and log into the account with the active Serato Sample plan
- Open your DAW and launch the plug-in
If you are still having issues, please again close your DAW and reinstall your Serato Sample plug-in directly from the Splice app in the "Apps & Tools" section.
- We also recommend you reinstall the Splice app. You can get the latest install here: https://splice.com/download
If you've fully paid off your Serato Sample Rent-to-Own subscription and are being prompted for a serial number, your serial number will be shown here: https://splice.com/plugins/plans/seratosample
If issues persist, please reach out to our team at here.