Why Is My Rent-to-Own Product Not Working?

If you are still renting your software and experiencing a licensing error, you could be experiencing an issue with verifying the Rent-to-Own license. These steps should resolve the issue:

1. Close out of the Splice Desktop App
2. Close your DAW
3. Relaunch Splice and log into the account with the active Rent-to-Own plan
4. Open your DAW and launch the software

If you are still having issues, please close your DAW and reinstall the software directly from the Apps & Plugins section of the Splice app. We also recommend you reinstall the Splice app. You can get the latest install here: https://splice.com/download

Log out of your account and log back in. This will generate a new license. Then relaunch your DAW and your plugin.

If you have paid off your software, please refer to this guide: How Do I Activate my Rent-to-Own Lifetime License?

These troubleshooting steps apply to the following examples of specific software error messages:

Splice Plans Plugins

Serum

Arturia

Be sure to click Sync in Arturia Software Center if you are still having issues.

iZotope

Studio One

KORG

XLN Audio

Serato Sample

Output

Audiaire

KSHMR Essentials

d16