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How to resolve "You do not own Serum 2" error
Updated today

If you are attempting to authorize your copy of Serum 2 and receiving a "You do not own Serum 2" error, please check the following:

1. Check Your Plan Status

  • If you're still renting Serum / Serum 2, you won’t be able to authorize a lifetime copy until your lease is fully paid.

  • You can check the status of your plan here.

2. Confirm You're Using the Correct Xfer Records Account

  • If you've completed your lease but still see this error, you may be logged into the wrong Xfer Records account.

  • Visit this page to check the email linked to your Xfer account.

  • Make sure you're signing in with the email associated with your original Serum lease.

3. Update Your Email (If Needed)

  • If you no longer have access to the email linked to your Xfer account, follow the instructions here to update it.

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