When you start a Rent-to-Own plan for Serum, an Xfer account is automatically created using your Splice email address. Follow these steps to log in:
1. Set Up Your Xfer Account
Go to the XferRecords.com "sign in" page.
Click "Forgot your password?" to set a custom password.
Enter your Splice email address and submit the request.
Check your inbox for an email from Xfer with a password reset link.
Follow the instructions in the email to create a new password and access your Xfer account.
2. Troubleshooting Login Issues
Forgot which email you used?
Visit this page to check the email linked to your Xfer account.
Still can't access your account?
Use Xfer's Account Recovery tool: https://xferrecords.com/support/lost_account
Enter the Original Splice email address used to start the lease and submit the request.
If issues persist, please retrieve your Splice UUID and email from your Splice profile settings, then contact Xfer’s support team and provide this information for assistance.
