Desktop App common issues and troubleshooting

12 articles

Why won't the Splice desktop app install? (Mac)

Why won't the Splice desktop app install? (Windows)

What to do if the Desktop App won't launchHow to solve issues with the Splice Desktop App not launching properly

Why is the Desktop App not recognizing my account?If you do not see your subscriptions or sounds in the Desktop App, follow the guide below:

What should I do if my antivirus is interfering with the Splice app?

How do I download my desktop app logs?

What happened to the old design of the Desktop app?The old version of the Splice Desktop App has been updated to v5. Check out what's new!

Splice Desktop App support for macOS Catalina 10.15 and 11

Apps & Plugins missing from the Splice Desktop App

Mac: My sounds fail to download in the desktop app

How do I fix the "Folder is inside another Splice folder" error?

Windows: My sounds fail to download in the desktop app