All CollectionsSplice apps and pluginsSplice desktop appDesktop App common issues and troubleshootingDesktop App common issues and troubleshooting11 articlesWhy won’t the Splice desktop app open on Mac?Fixes for the Splice desktop app not launching or loading properly on Mac, including the “Hold up, something’s not right...” error.Why won’t the Splice desktop app open on Windows?Fixes for the Splice desktop app not launching or loading properly on Windows, including the “Hold up, something’s not right...” error.Why is the Desktop App not recognizing my account?If you do not see your subscriptions or sounds in the Desktop App, follow the guide below:What should I do if my antivirus is interfering with the Splice app?How do I download my desktop app logs?What happened to the old design of the Desktop app?The old version of the Splice Desktop App has been updated to v5. Check out what's new!Splice Desktop App support for macOS Catalina 10.15 and 11Apps & Plugins missing from the Splice Desktop AppWhy won't my sounds download in the Splice desktop app on Mac?Fixes for sounds that fail to download or sync in the Splice desktop app on MacHow do I fix the "Folder is inside another Splice folder" error?Why won't my sounds download in the Splice desktop app on Windows?If samples won't download in the Splice desktop app on Windows, this article covers troubleshooting steps to resolve it.
